Our ILM Methodology

Many of our solutions revolve around the fundamental concept of internal labor markets. While every company has one—either by design or default—organizations often have too little insight into the actual rules that come to define their workforces.

Mercer’s proprietary Internal Labor Market (ILM) Analysis® provides a fact-based approach for making many essential decisions about human capital. At a basic level, it raises fundamental questions about a firm’s workforce, such as who gets hired, who performs well, who advances, and who stays. At a more advanced level, ILM Analysis provides critical insights into an organization’s talent practices and focuses on the causal links between HR policies/programs and employee behaviors over time.

ILM Analysis is a foundational concept in our consulting and most of our solutions have roots in ILM methodology. To learn more, click below for an excerpt from Play to Your Strengths, authored by our team’s co-founders.

The Workforce Sciences Institute

In 2011, Mercer established the Workforce Sciences Institute, which is an offshoot of the original WSA team.

The Institute’s primary objectives are to focus research efforts on the continued advancement and application of the “new science” of human capital management, from developing advanced analytic methods and constructs to measuring the economic impact of workforce management practices.

WSA and the Workforce Sciences Institute operate as a cohesive unit, collaborating on client engagements and original research.

Our Consultants

We are a mix of labor economists, industrial-organizational psychologists, statisticians, and data scientists with over 200 years of combined experience consulting to organizations on their most complex human capital issues. We share a passion for translating insights into action and strive to bring a disciplined, research-based approach to inform change


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